Poplin Sweetheart Midi Dress

All confirmed apparel orders will undergo internal verification, quality inspection and pre-shipping preparation within 1 to 7 business days, excluding non-working days including weekends and official public holidays. During peak sales periods with increased order volumes, the standard processing schedule may be moderately prolonged. We will promptly notify customers of any notable shipping delays and update the latest order progress in a timely manner.

Logistics and shipping fees are calculated individually for each order based on package weight, product quantity and shipping destination. All final shipping expenses will be fully displayed on the checkout page before order submission. The conventional delivery period for global apparel shipments is around 15 business days after warehouse dispatch. All stated delivery durations are for reference only, which may be affected by logistics carrier delays, customs clearance progress, extreme weather conditions, local logistical restrictions and national holidays.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@alexandertrend.shop. Please note that returns will need to be sent to the following address: 182 Harvey Road, Tasman, Mārahau 7197, New Zealand
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@alexandertrend.shop. 

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